Privacy Policy

Last updated: January 2026

1. Data Controller

The data controller for your personal data is:

PALETES DES DEL 1992 SL

Tax ID: [To be completed]

Address: Girona, Spain

Email: [email protected]

Phone: +34 601 14 43 36

Hereinafter, "the Company".

2. Data We Collect

Through our contact form and other means, we may collect the following personal data:

  • Identification data: Name and surname
  • Contact data: Phone, email, address
  • Project data: Type of project, estimated budget, desired timeframe
  • Attached files: Images, plans or documents you send us
  • Contact preferences: Preferred method of communication
  • We do not collect sensitive data or special categories of personal data.

    3. Purpose of Processing

    Your personal data will be processed for the following purposes:

  • Request management: Respond to your inquiries and quote requests
  • Commercial communication: Send you information about our services (only with your consent)
  • Contract execution: Manage the contractual relationship if you decide to hire our services
  • Service improvement: Analyze requests to improve our offer
  • The legal basis for processing is:

  • Your express consent when submitting the form
  • Execution of a contract or pre-contractual measures
  • The legitimate interest of the Company in improving its services
  • 4. Data Retention

    Your personal data will be retained for the following periods:

  • Quote requests: 2 years from the last communication
  • Clients: During the contractual relationship and 5 additional years for legal obligations
  • Attached files: 6 months from receipt, unless a contractual relationship begins
  • After these periods, data will be deleted or anonymized.

    5. Data Recipients

    Your personal data may be communicated to:

  • Service providers: Companies that provide us with technical services (hosting, email, cloud storage)
  • Public administrations: When required by law
  • Collaborating professionals: Architects, engineers or other professionals necessary for project execution
  • We do not make international data transfers outside the European Economic Area.

    6. Data Subject Rights

    In accordance with GDPR, you have the right to:

  • Access: Know what personal data we process about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Restrict processing of your data in certain circumstances
  • Portability: Receive your data in a structured, commonly used format
  • Objection: Object to processing of your data for reasons related to your particular situation
  • To exercise these rights, you can contact us at:

    Email: [email protected]

    Phone: +34 601 14 43 36

    You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

    7. Security Measures

    We have implemented appropriate technical and organizational measures to protect your personal data:

  • Data encryption in transit (HTTPS/SSL)
  • Secure storage on protected servers
  • Restricted access only to authorized personnel
  • Periodic backups
  • Staff training in data protection
  • 8. Cookies

    Our website uses technical cookies necessary for its operation. We do not use tracking or advertising cookies without your prior consent.

    For more information, please see our Cookie Policy.

    9. Modifications

    We reserve the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments. Changes will be published on this page with indication of the last update date.

    We recommend you periodically review this policy.

    10. Contact

    If you have any questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

    PALETES DES DEL 1992 SL

    Email: [email protected]

    Phone: +34 601 14 43 36

    Address: Girona, Spain